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Frequently Asked Questions

Everything you need to know about shopping with the Pack.

What is Pittie Pack?

Pittie Pack creates apparel and accessories for people who know pit bulls are family. Our collections celebrate the love, loyalty, and unmistakable personality of the breed.

How do I choose the right size?

Please review our sizing chart (linked in each product) before ordering. Fit can vary by style, so compare the listed measurements with a favorite item you already own.

When will my order ship?

All items are made personally for you after you place your order. Typical production time is 5-10 days. Once your order ships, you will receive tracking information by email.

What is your return or exchange policy?

Please review our size charts carefully as all purchases are final. We do not accept returns or exchanges except if the product arrives damaged or defective. Please email us at support@merchadise.com with any questions or concerns about your purchase.

Do you restock sold-out items?

Some Pittie Pack styles are released in limited drops and may not return. Join the Pack for product updates, restock news, and first access to future drops.

How should I care for my Pittie Pack apparel?

Always follow the care label on your garment. When applicable, wash cold inside out, use a gentle cycle, and avoid ironing directly over printed or embroidered decoration.

Does Pittie Pack support pit bull charities?

Yes. A portion of Pittie Pack proceeds supports organizations dedicated to improving the lives of pit bulls.

How do I contact Pittie Pack for merchandise related questions?

Email support@merchadise.com. Please note that there is no ā€œnā€ in merchadise.com.